Reviews

 
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November 06, 2019
DGCHAMPAGNE90 "Walked in with a set budget, they dropped the price to meet " Verified Customer
Came in to look at a specific vehicle with a set budget, they came down to meet my price and get me out the door.
November 03, 2019
CAROLYNWOODGETT "EPIC Experience " Verified Customer
Mr. Dante Dye West a very professional patient and very detailed salesman for me. He took the time to explain everything to me answer all questions that I had. Mr.Dye was very thorough in his job making sure I knew everything from the beginning to the end of the transaction. I would recommend all my friends and family to come see Mr Dye ...
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November 03, 2019
David "Exceptional customer service" Verified Customer
Alice Ricks went out of her way to make sure I was comfortable and taken care of I’m thankful for her customer service going above and beyond to be helpful I would definitely recommend her
November 03, 2019
SMSMITH1020 "Great service!" Verified Customer
Very convenient, exceptional service. The service did not take long at all and the staff is very friendly. I would recommend Vaden for all of your Toyota needs!
November 03, 2019
james.knoch "Great car buying experience" Verified Customer
Great, no pressure car buying experience on both the Sales and Finance side and was able to get the car I wanted. Luis and Brooke were great to work with and I would recommend this dealership even if you‘re not local to it. They’re more than willing to work around your schedule.
October 31, 2019
MELISA.FORESTER "Easy to work with. Great choice of vehicles." Verified Customer
You found me the exact vehicle I wanted and priced it to be affordable. Thank you for the most pleasant car buying experience I've had.
October 31, 2019
Wojack4au "Very professional and friendly"
Best experience I've ever had buying a vehicle. All the paperwork went smooth and they did everything they said they were going to do.
October 29, 2019
ggirup "Great service" Verified Customer
While in for maintenance check and oil change, they noticed a torn wiper blade on my wife’s Sienna, I always keep a new set in garage and said I would replace it, when I was checking out,the svc mgr told to replace it at no charge since he felt I was a safety issue, very considerate, and I will replace the other blade when I return home. Good folks
October 29, 2019
DANIELBGOWER97 "Alice Ricks is amazing!" Verified Customer
I’m a new grad nurse that decided I needed an upgrade! Alice got me in a new RAV4 that was more amazing than I could have ever imagined for an amazing price! I could not be more thankful for Vaden and Alice!
October 27, 2019
JUDYEGLIN "Helpful and Honest! Great Service! " Verified Customer
I live in Florida and have been searching for a great price on a certified van. I bought online without seeing it in person. But I had a great level of trust with Alice my sales agent. She was kind helpful and straightforward. No bologna. Very helpful and fair. My car was delivered promptly and perfectly! I couldn’t be more pleased. Thank you!!!!
October 24, 2019
rexchilton "trans flush" Verified Customer
the service guys did a great job, took time to explain the process and give me updates. we talked about other service jobs and preventive care options.
October 23, 2019
kmiller9612 "oil Change " Verified Customer
On time service nice waiting area good coffee a nice place.how come so many words required? Maybe I can come up with a good review every thing was good!!!
October 22, 2019
Carl "Oil change and identify a potential problem." Verified Customer
I did notice that what I paid $159 for in April for a transmission service. I was told yesterday it was now $259. 60 % increase in six months seems pretty aggressive to me. Maybe person was new or something but seems like an outrageous increase in 6 months. Service was great as usual so hopefully I was misinformed. Then I was told I ...
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October 21, 2019
Steve "Alice is the best"
Alice is very professional and very knowledgeable about her inventory. She never has to say “ let me check on that “.Alice has a personality that will immediately put you at ease and you will not feel pressured. She really works hard for the customer.
October 20, 2019
Chris "Service" Verified Customer
Very professional. Service performed in timely manner. Would reccomend this dealership to friends and family. All persons were very friendly. Enjoying my Highlander purchased there.
October 19, 2019
Terra "Amazing"
We love Alice and the whole crew! We have bought 2 vehicles from vaden and will buy another when the time is right. Couldn't ask for a better team.
October 19, 2019
AHAMMONDS1986 "Great experience" Verified Customer
My experience was pleasant. The staff were all very friendly and accommodating. Mrs. Alice was a great Salesperson who went above and beyond, but wasnt overly "pushy" about making a sale! This is my second vehicle purchase through Vaden and even though I was "okay" with my last experience, this time around was a much more satisfying ...
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October 19, 2019
KPerrin "Great experience purchasing my 2019 Toyota 4Runner. "
Wonderful experience purchasing my 2019 Toyota 4Runner. The drive to find what I wanted and the communication during this time was absolutely econd to none.
October 16, 2019
Lalo "Electronic " Verified Customer
E motivo del mi visita esta ves fue por el radio que dejaba de funcionar y lo lleve el viernes pasado y la recoji el lunes solo que volvió a fallar regrese el martes y al parecer ya quedó , muy amables los que me atendieron espero no tener más problemas
October 15, 2019
JoanieL "50K Service" Verified Customer
Had an appointment for service, Vaden Service was prompt & performed all services needed in a timely manner. I was kept informed during the whole process & recommendations were explained to me.
October 15, 2019
Doug2162 "Always a pleasant experience!" Verified Customer
Work done properly on time and even corrected a recall we didn’t know we had. We take our Toyota nowhere else but Vaden of Sylacauga.
October 14, 2019
BILL@INSITEENGINEERING.ORG "Service" Verified Customer
Called for service on Toyota Tacoma and got appointment. Person on phone was very friendly and set time and date to suit my schedule. Service personnel were very nice and performed service quickly.
October 13, 2019
KitKat "Best Car Buying Experience EVER!!!"
Vaden of Sylacauga, Alice, Donnie & management went out of their way to make sure I got the Highlander I wanted. From day 1, Alice went out of her way to get the features and color that mattered to me. This dealership fairly valued my trade-in sight unseen, got the Highlander to their dealership from another one, and installed the trailer hitch I ...
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October 11, 2019
Hkwalker "Great purchase experience" Verified Customer
Alice made our visit and purchase so easy! She was great to work with and we would definitely come back in the future! Thank you!
October 10, 2019
momcat "Professional and Polite"
My wife and I enjoyed working with Luis. He was helpful in getting us exactly what we wanted without being pushy or over bearing. The entire sales team was professional and great to work with. Recommendations all around for Luis, the sales team and the Vaden dealership.
June 07, 2016
Nursenan01
The work of a sales representative is never easy. David Gray is a superb sales representative. My experience was so pleasant at your dealership. David's interpersonal skills are exemplary. I usually dread buying a new car but the experience I had at your dealership was simply a pleasure. David was honest, thorough and he made sure that I was pleased with my car before I drove it off the dealership grounds. He also made sure that I understood every thing about the dash controls. He was


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June 01, 2016
Annabbrowning
David was very helpful in helping me pick out my new Camry. He made this a good first car buying experience for me. I would recommend him to any customer.


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May 24, 2016
Codeebrown09
They helped me in a time of need. Never gave up and made me feel right at home. Alice and Ashley are hands down the best!


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May 03, 2016
hillrph
Alice was great and I didn't even have to negotiate her down on the price. She took great care of us even when we had to bring the car back to calibrate the GPS and she made sure I left with a Toyota t-shirt.


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April 25, 2016
que110
Thanks Alice Ricks and Charles Gray for a hassle free experience."GREAT JOB" You are the best and expect to see me in a few years.


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April 20, 2016
Cableguy
I myself, have bought many cars before. In this case, it was so different. Alice, made me feel like no other customer existed before, or after me. She made the process flow, making me want to do it all over again. I have started a new life, and Alice's help yesterday, made my transition so smooth. Thank you Alice Ricks, I hope to be able to do business with you again real soon.


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April 19, 2016
townsjr
We had a fantastic experience at Glynn Smith. Alice remembered our needs from a previous conversation with a family member and let us know when they had a vehicle to meet our needs. She was amazing in working with with us on the price, our trade, and financing through the whole process. She never tried to push us into a deal and let us make up our mind. Being out of state, we had a few time constraints and hurdles to cross, but she stayed in constant communication with us to ensure we had ev


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April 15, 2016
cop1616
I had a great experience purchasing my 2008 5-runner . We had a particular style and color that we wanted and Jerry and Alice made sure they found it for me. Thanks for all the hard work. Thanks for everything y'all did.


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April 14, 2016
corollaj
My visit was very easy and fast I knew what i want and Ms.Alice gave me actually that with out any of that dealership pushy thing that most sales people do. I would recommend you see her.


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April 14, 2016
SHARRRI35178
Great dealership. Alice Ricks is a great sales lady , quick honest and to the point. LOVE MY NEW TACOMA . Like the way things were quickly taken care of


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