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Toyota Service FAQ | Sylacauga AL


Q: How long do you expect my service to take while I'm in the waiting room?

A: This clearly depends on the type of service you are having performed. For simple maintenance, it is generally safe to estimate the following wait times: 1 Hour - Basic Service (5K, 10K, 20K, 25K, 35K, 40K, .etc) 2 Hours - Intermediate Service (15K, 45K, 75K, 105K, etc) 4 Hours - Major Service (30K, 60K, 90K, etc)
Q: What does it mean when the yellow check engine light comes on?
   
  A: This means that the computer in the vehicle is unable to accomplish something or unable to verify all components of the system are properly functioning. It can be as simple as a loose fuel cap; however, in order to be sure, it does need to be checked by a Toyota dealer in case the vehicle is in need of repairs.
Q: Is my keyless remote entry broken? It won't unlock the doors to my car!

A: You may need to replace the battery inside the key fob. In the meantime, you should be able to manually open your doors using the key.
Q: Why is my tire pressure warning light on?

A: Any time the tire pressures changes this warning light will come on.  This can be caused by a leaking tire or simply a decrease in temperature.  Please verify all the tires (including the spare) are inflated to the recommended pressures and reset the light.  Simply follow the instructions in your owner's manual to easily reset this light. Or you can bring your Toyota in to us, we will be glad to check the pressures and reset the light.
Q: Do you have wireless Internet available in your waiting area?
   
  A: Yes, Toyota of Sylacauga offers free wireless Internet to customers waiting for service.
Q: How do I schedule a service visit?

A: You can schedule an appointment by calling our Service Department directly at (256) 245-5251 or online simply by using our online service appointment scheduler.
Q: Why won't my key turn in the ignition?
   
  A: Your steering wheel may be in the locked position. Try turning your steering wheel about an inch in either direction while simultaneously turning your key.
Q: How do I reset my maintenance light?

A: Push and hold the odometer reset button and turn the key to the "on" position until the maintenance light goes out.